After successfully completing this learning module, students will be able to:

9.1 Early Theories of Motivation 337

9.2 The Hawthorne Studies 339

9.3 Maslow's Hierarchy of Needs 340

9.4 McGregor's Theories X and Y 342

9.5 Herzberg's Motivator-Hygiene Theory 345

9.6 Contemporary Views on Motivation 347

9.7 From Motivation Theory to Application 351

9.8 Trends in Employee Motivation 355

Chpt 10

10.1 Production and Operations Management—An Overview 371

10.2 The Production Process: How Do We Make It? 375

10.3 Location, Location, Location: Where Do We Make It? 378

10.4 Pulling It Together: Resource Planning 382

10.5 Production and Operations Control 389

10.6 Looking for a Better Way: Improving Production and Operations 392

10.7 Transforming the Factory Floor with Technology 394

10.8 Trends in Production and Operations Management 398

To meet the learning outcomes in this module, students are expected to complete the following:

Read Chapters 9 and 10
Watch Quicktake video 5
Post in Discussion Board 5 (original post by Wednesday night, peer reply by Friday night, follow-ups by Sunday night)
Chapter homework Chpt 9 and 10
Quiz 5 (Chpt 9 and 10)